Cancellation & Refund Policy

Merchant business’ return and cancellation policy must be made available to customers on website and they have to agree to its terms during the order process. Customers have to click on an “Accept” or “Agree” for return and cancellation button before submitting their payment information. Then, once the order has been submitted, policy can be sent to customers with the order confirmation email.

Cancellation Policy

Quickmatchmaking.com believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

  • Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
  • Refund request without meaningful reason will not be initiated. However if you made the payment by mistake multiple times you can request your first or last order.
  • There is no cancellation of orders placed under the Same Day Delivery category.
  • No cancellations are entertained for those products that the quickmatchmaking.com marketing team has obtained on special occasions like Pongal, Diwali, and Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.
  • Quickmatchmaking.com does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
  • In case of receipt of damaged or defective consumer durable items and non durable items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 21 days of receipt of the products. For books, VCDs, DVDs, software products, the matter should be reported within 5 days.
  • In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
  • In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.

Refund Policy

When you buy our products/services, your purchase is covered by our 30-day money-back guarantee. If you are, for any reason, not entirely happy with your purchase, we will cheerfully issue a full refund. We analyze and give prediction that we use ourselves every day and have thousands of satisfied customers worldwide, and our support is second to none. That is why we can afford to back our products with this special guarantee. To request a refund, simply contact us with your purchase details within ninety (90) days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are not being provided for services delivered in full such as installation service and provided knowledge base hosting service. Refunds are being processed within 21 days period.

 

20 comments

  1. My payment is done, still says its incomplete

    horoscope reading

    Txn Id : 103349309

  2. I didn’t get any thing from your side and I am the paid customer.at least reply

    • Due to a lot of orders there are many people who did not get their report. I have given all the contact numbers so everyone can be in touch and track their order. Sometimes it takes time. I request you to wait till today evening only. I will send your reading on priority. Thanks for reminder.

  3. I have been constantly trying to contact the numbers that have been given, send reminder emails, however there has been no response. Also, no one ever picks up the calls.
    Not a good experience.

    • Unpaid customers cannot expect feedback. If you have paid kindly share the details of payment so I can track and forward your request. I can see no payment from side. The other thing is just send me your ping on any number we have shared with you. We will call you back.

  4. When will i get married?
    Name: Shweta
    Birthdate: 22-10-1991
    Place: New Delhi, India
    Time: 10:10 am

  5. what will the financial status of my partner & will he love me?
    DOB : 7th August1998
    21:15pm.
    Fatehgarh, Uttar Pradesh

  6. How will u get to know that I have paid the fees… And how will you answer my question… By just giving the kundali or telling everything on the email??

  7. Hi. I paid for reading 2 times …mistakenly. ..kindly cancel one and refund me for that …but i didnt get reading from ur side

  8. My payment is done… Still it says its incomplete

    Txn Id : 021610457156

  9. I have paid for the consultation service.
    Tx id- 196264349
    I really want to consult in priority basis,since its urgent,Please help me sir,I really need your consultation asap,please let me know when I can contact you

  10. My payment is done but still it says its incomplete.
    Please check & confirm

    Txn Id : 040410125975

    • You made the payment yesterday which was successful. Please wait for your report it usually takes 5 days and sometimes a week. You should expect thanks email in couple of moments.

  11. My payment is done when will i get my prediction? ??

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